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Communication Skills
This course will look at ways for individuals to communicate more effectively and productively. You will explore a wide range of areas that influence communication and participate in exercises that will help to transform the way you communicate.
Duration: 2 days
Topics include:
•Building rapport
•Communicating effectively
•Listening effectively
•Understanding the other person's way of thinking
•Creating a 'win-win' situation in all communications
•Using language patterns
•Communicating congruently
•Developing confidence in communicating